UniGo - FAQ

How do I know if the device has synced?
You can see when your device last synced in the app under Profile > Last Synced at the top of the page
How do I turn off my device?
In order to power off your Delta device, tap the mode button until the Function mode is displayed: Press and hold the Mode button for 2 seconds to ...
How do I restart my Delta device?
We recommend restarting your device if you experience any of the following issues: - Syncing issues - Device is freezing or not responding - Device ...
How do I charge my Delta device?
To charge your Delta device, carefully disconnect the strap at the bottom of the screen and connect the USB to a computer or a charger. A fully charged De...
Is it possible to connect my Delta to the app if I don't have an account?
To connect your Delta to the app, you will first need to create an account.  To create a new account, select Get Started upon opening the app.  Enter in y...
What are the features of the Delta?
Once your Delta is successfully paired, it will track your daily activities. The Delta has a touchscreen colour display and a mode button. You can nav...
What are the screens on the Delta?
Press the mode button to navigate the following screens found on your Delta: Steps taken In step tracker mode, the device will display your current ...
How to navigate the Delta
Once your Delta is successfully paired, it will track your daily activities. The Delta has a touchscreen colour display and a mode button. You can navig...
Is the Delta waterproof?
The Delta has a water resistance rating of IP68. It is splash proof, but cannot be used in the shower, while swimming, or in the ocean. If the device comes ...
How should I care for my Delta?
Your Delta band needs to be cleaned regularly as you may sweat or have build-up of lotions or oils underneath the band. We recommend you use only wate...