UniGo - FAQ

I want to change my linked email address
Back when Britney Spears was hitting it "one more time" and the Clinton-Lewinsky scandal was hot off the press, it was pretty standard to have one...
What is a 28-day rolling time-window?
By now you would have heard us mention the 28-day rolling time-window we use to calculate a number of your health ratings. If you’re unsure what we mean by ...
Why is my resting heart higher than that displayed in the Apple Health app?
You may notice variations between our app and HealthKit (Apple Watch app) due to different data sets being included in resting heart rate calculations.  ...
Why has my low resting heart rate been given an amber/red rating?
Do you have a low resting heart rate (RHR) that has been given an amber or red rating? And are you're still waiting for your VO2 max score? We can unde...
What is sleep efficiency?
You may be wondering to yourself - how can I sleep more efficiently when I have no idea what that means? Good question! What is sleep efficiency?!  Sle...
What is VO2 max?
Your VO2 max refers to the amount of oxygen that your body uses when at maximum exertion during aerobic exercise.  Let’s use an example to illustrate. I...
Do you have any questions about Union policy?
Health insurance: 0850 003 333 Email: union@union.sk Contact form: https://www.union.sk/kontaktny-formular
How do I turn on my Delta device?
To turn on your Delta device, simply press and hold the Mode button for 3 seconds. The Delta logo will display after you have successfully turned ...
How to connect your Delta
To get started: 1. Download the app from the App Store for iPhone or Google PlayTM for Android 2. Install the app and register to create your accoun...
How to sync your Delta
The Delta uses Bluetooth Low Energy (BLE) to sync with the app. For best results be sure to have your phone’s Bluetooth on at all times (normally under ...