UniGo - FAQ

How do OK-ish emotions affect my Mood rating?
Your Mood rating is not determined by the overall mood you select on the first page of your check-in. Instead, it is determined by individual emotions selec...
Why is my Mood rating amber / red?
If you’re reading this then you’re most likely surprised that your Mood rating has turned amber or red. You’re thinking “I’ve had a few mediocre days he...
How do I sign up for an Experiment?
If you're as excited as we are about getting started on your next Experiment, read on!   You can learn more about Experiments from the Lab page in th...
Will Experiments affect my ratings?
If you've found yourself here because you're about to sign up for, or have already started an Experiment... gold stars for you! The great news i...
How do I leave an Experiment?
Whether it's a bad tinder date, that bright orange t-shirt you bought on sale or drinking a glass of hot milk in the middle of summer sometimes you...
Why is my Exercise Rating green when my Intense or Moderate minutes are red/amber?
If you’re like us, and you consider yourself a bit of a Savvy Sally, then you may have noticed that your Exercise Rating is green but your intense or modera...
Why are you asking for my Jeans size and how do I convert it?
Put your hand up if you know where your passport is? OK, lets try another one... what about all your Tupperware containers? It’s hard enough to remember whe...
Exercise Minutes: Intense vs Moderate
Hello all you ‘extra credit’ people out there! If you’re completing the bonus reading on exercise all by yourself… A+s for you!  For those of you who ba...
Why is my Emotional Health rating amber or red?
Sometimes, when life throws you lemons, you just don't feel like any dang lemonade!  It's OK to have a bad day every once in a while, and we 1...
Why calculate Body Fat Percentage?
‘I know that I’m carrying a few extra kilos, why is my body fat ‘percentage’ important?’ you ask! Good question (an inquisitive mind never grows old!).     ...