Our mood check-ins are a favourite feature for our users; not only are they quick and easy to complete, they also give you an opportunity to take a well-deserved moment for yourself.
Within four days of using the app, you should receive your first notification to check-in with us.
If it's been over four days and you are still yet to receive a notification, then it's worthwhile to check your notification settings are turned on:
- within the app
- within your phone settings
Checking your settings is as easy as pie. Just follow the step by step instructions below and you'll have it done in a jiffy!
P.S. You need not wait for your notification – you can complete a mood check-in any day that tickles your fancy! Simply open the app anytime and click on the mood check-in option.
To check your notification settings in the app:
Step 1. Open the app and select the Settings icon on the bottom menu bar
Step 2. Scroll down on the Settings page and you will see the heading 'Communications'
Step 3. Even if your App notifications are already set to ON, toggle them OFF, wait a moment, then toggle them back ON. This will refresh the setting.
You should notice that the App notifications option is green to indicate it is turned on.
You're all done! You are now ready to receive your daily check-in notifications!